Frequently Asked Questions

All properties in our portfolio are chosen with safety and comfort in mind and all of our guests are required to complete background and credit screenings.

Our rigorous 22-step cleaning procedure that we use in each property ensures that each guest enters a perfectly clean property each time. Our cleaning staff are thoroughly screened, trained and committed to our 22-step cleaning process.

Each guest has a 24-hour contact number to address any issue at any time.